The Lagos State chapter of the Amalgamated Union of App-Based Transporters of Nigeria (AUATON) has directed its members to halt operations on the inDrive platform, citing security risks and exploitative pricing practices.
In a statement released on Wednesday, AUATON’s Public Relations Officer, Mr. Steven Iwindoye, criticized inDrive for its inadequate security measures, which he claims have led to an increase in attacks on drivers.
“The lack of proper rider verification has allowed criminals to impersonate passengers, ambush drivers, and in some cases, harm or kill them,” Iwindoye said.
Beyond security concerns, Iwindoye also took issue with inDrive’s fare system, which allows passengers to dictate fares, often well below sustainable levels. This has left many drivers struggling to cover their operational costs.
“With escalating fuel prices, maintenance costs, and other expenses, drivers are being pushed into untenable working conditions. Some passengers are slashing fares by as much as 50%, making it almost impossible for drivers to earn a decent living,” he added.
AUATON has called for inDrive to review its policies, particularly in terms of security and fair compensation for drivers. The union’s demands include:
– Stronger security measures with a more thorough verification system for both riders and drivers
– A fair and sustainable fare structure that reflects the rising costs of transportation and vehicle upkeep
– A responsive support system to address drivers’ concerns promptly
– Proper recognition of drivers’ rights and equitable treatment within the platform’s policies
Until these issues are addressed, AUATON has instructed all its members to stop accepting inDrive rides, effectively suspending operations in Lagos.
“We have instructed our drivers to cease accepting rides from inDrive until meaningful reforms are put in place,” said Iwindoye. He also called on the government and relevant regulatory bodies to intervene, ensuring that inDrive operates with transparency and prioritizes driver safety.
“InDrive must recognize that drivers are the backbone of their business. Without us, there is no inDrive. We will not return to the platform until our safety, dignity, and well-being are guaranteed,” Iwindoye concluded.
